Privacy Policy

Any personal information we collect from this website will be used in accordance with the General Data Protection Regulation and the Data Protection Act 1998 and other applicable laws. The details we collect will be used to process your order and to provide after sales service. In certain cases we may use a third party email provider to ensure safe delivery of requested email information on products and services you have purchased. In certain cases we may use your email address to send you information on our other products and services.

In all cases you will be offered the option to opt in/out before completing any purchase or requesting further information.

Credit and Debit Card Transactions

We do not store credit card details. We do not keep any record of your credit or debit card numbers. All payments are processed through PayPal’s secure server.

Website Disclaimer

By using this Website and the products and services contained herein you agree to respect the intellectual property rights of Susan Wallace and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purposes, any material contained within this Website.

You are permitted to use our website for your sole purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished or replicated online or offline without our permission. No part of this Website may be reproduced without our prior written permission.

The copyright and other intellectual property rights in all material on this Website are owned by Susan Wallace and must not be reproduced without our prior consent.

Website Visitors

With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in Ireland and the United Kingdom. We reserve the right to terminate our contract with you without notice should this arise. Occasionally we may create personalised, targeted adverts across other websites and Google services.

Site Maintenance and Uptime

We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, occasionally websites do encounter downtime due to server issues and other technical problems. Therefore we will not be liable if this website is unavailable at any time. We will endeavour to correct the problem in the shortest time-frame.

Any links to third party websites located on this Website or recommended in the services and products we offer are provided for your convenience only. We have not reviewed any third party website and have no responsibility for such third party websites or their content.

If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us. If you choose to link to our website in breach of replication without consent, you shall fully indemnify us for any loss or damage suffered as a result of your actions.

Exclusion of Liability

We take all reasonable steps to ensure that the information on is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website.

In exceptional circumstances where venues are cancelled by third parties, courses don’t obtain minimum numbers or students have had to drop out unexpectedly, or any other unforeseen circumstances that might prevent us from being able to proceed with a live training event occur, in all such instances we reserve the right to cancel the course.  Furthermore we accept no liability for any costs incurred by students. In such instances all fees paid by students will be returned in full. We cannot accept any liability for costs incurred by participants in the case of such an unlikely event.